How to deal with and avoid scammers in Diablo II Resurrected
Andreliverod - 23 Sep 2022
Every game and marketplace has its share of scammers, and there are no avoiding people with no sense of integrity who do whatever it takes to make a quick buck. The main rule for avoiding getting scammed is always trading items via the trading window and double-checking the item they offer. Ensure that the stats are the same as in the trade description. Be sure to report scammers on our Discord server so that we can take appropriate action. However, scams are not only limited to the inside of the game. Here is a list of different scams and how to avoid them.
The DND - Do Not Disturb Scam
This scam has multiple variations. The scammer's goal is to trick you into setting your username and password as your Do Not Disturb message. They will tell you that you need to use the /DND command to receive a gift, get ranked, participate in a contest or get a clan invite. No matter what it is, they will ask you to use a command in the chat window that looks something like this: /DND
DND will set your do not disturb message to your username and password so that anyone who tries to message you while you have it active will see your login credentials. Never insert your password anywhere else than in the battle.net login prompt.
The official account scam
This one is a classic and in games, software, financial banking systems, stores, basically everywhere. The scammer will pretend they are a Blizzard representative and send you either an email message or an in-game message where you will have to provide them with their username and password. Or they will redirect you to a site that looks legit where you need to input your credentials. Often it will just redirect you to the actual site after you have given up your credentials and pretend that nothing is wrong. If you log into a website, you have to ensure that it is the actual site and not some misspelled URL that looks like Battle.net. Blizzard, Microsoft, and your local Bank will never ask for your credentials.
The Bait and Switch
An in-game scam where they will try to put out an item that looks like the one you agreed on trading. The scammer might present you with the actual item before changing it before clicking accept, hoping you won't recheck it. The game will prevent you from clicking "Accept Trade" for a couple of seconds if the trading window changes, so pay close attention if this happens. Always double and triple-check before clicking accept. A classic example is people swapping out the Harlequin Crest, a unique green helmet, for a War Hat socketed with an Emerald right before trading. Another variation is providing an item with worse stats than the one you agreed on trading, so make sure to check.
The drop item scam
You will rarely meet people "brave" enough to try this, but they exist. They will try to make you drop the item on the ground, claiming it can't be exchanged in the trading window, or they will claim you need to drop it on the floor to prove that it is not a duped item. This scam was popular in classic Diablo II, but now in DIIR, there are no items that cannot be traded in the trade window, and there is so far, as of public knowledge, no duping going on. If they ask you to drop an item on the ground, exit the game, block them and report them on our Discord server. Also, beware of never Ctrl+click an item. Doing so will drop it on the ground. D2R has a function where you can show your item in the chat by shift+clicking the item. Do not get these two mixed.
The Boosting scam
The boosting scam is hard to protect against as it can go both ways. People offer "services" where they boost a person in exchange for an item or get something like the Hellforge reward. Be careful about paying upfront. Try to use trusted users. In DiabloDex, we require people who post services to use a fully authenticated account. We do not let anonymous accounts use this feature. We also log feedback for our users.
The Third Party Scam
Last there are players or sites that will trick you into downloading software or programs, that usually will provide you some kind of cheating. When downloaded it will instead install malware to steal your account or even worse your financial login information. The DiabloDex app is a trusted app verified on the Overwolf Platform and provides an interface for trading with other users and also game extension features that cannot be used for cheating. We read item data to make trading easier. Our software has gone through rigourous checks and we also have also made game extensions for other big games like our MTGA Assistant app.
Some players or sites will trick you into downloading software or programs that advertise cheats. It will instead install malware to steal your account when downloaded. The DiabloDex app is a trusted app verified on the Overwolf platform and provides an interface for trading with other users and game extension features that are not meant for cheating. We read item data to make trading easier. Our software has gone through rigorous checks, and we also have made game extensions for other big games like our MTGA Assistant app. Trust your instincts and trade with someone else if you are suspicious about a transaction or interaction. Trading is straightforward, and there is no need to jump through hoops. Bartering with others is a fun experience, and scammers try hard to ruin this. Stay safe, and I wish you good games and happy trading!